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Your Rights and Our Legal Commitments

indiluck operates under a clear legal framework that defines your account rights, data handling practices, and the conditions governing every transaction on our platform — access is available…

Terms of ServicePrivacy PolicyCookie PolicyAccount RulesData Rights Covered

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How Our Legal Terms Apply to Your Account

indiluck Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our terms of service apply to every account opened on indiluck and cover how we handle deposits, withdrawals, game participation and account closure. Eligibility depends on your local law, and access is available only where that law permits. Transactions processed through UPI, Paytm or PhonePe are

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subject to our payment conditions, which set out processing timelines, minimum amounts and what happens in the event of a dispute. We communicate any revision to these terms to your registered contact details before the change takes effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

How to Contact Us About Legal Matters

If you need clarification on any term in our policy, want to exercise a data right, or wish to formally dispute a decision made on your…

HOW WE HANDLE IT

Data, Security and Your Account Rights

indiluck stores your account data on servers with encryption applied to both data in transit and data at rest.

Data Encryption

Every piece of personal and financial data you submit — registration details, UPI or Paytm account references, transaction records — is encrypted using standard protocols for both transmission and storage on our servers.

Cookie Control

We run two types of cookies: essential session cookies that keep your account active and optional analytics cookies. You can block optional cookies through your browser settings without losing access to any part of the platform.

Account Security

Your login is protected by password authentication, with optional two-factor verification available. Any change to your registered email, mobile number or linked payment method requires identity verification before we apply the update.

Data Retention Schedule

Records are kept for the full active life of your account. After you close the account, we hold the data for the period required by applicable law and then delete or anonymise it permanently.

Your Data Rights

You may request a copy of everything we hold about you, ask us to correct inaccurate details, or request deletion where local law permits. Submit your request via email with proof of account ownership.

Dispute and Complaints

If you believe our terms have been applied unfairly or that your data has been mishandled, file a formal complaint through email support. Every complaint is logged with a reference number and acknowledged within 48 hours.

Common Questions About Our Terms and Your Data

Below you will find answers to the questions we receive most often about our terms, how we store your data, and the rights available to you under applicable law. Each answer reflects our current policy as set out on this page. Where eligibility or access depends on your location, we say so clearly. If your concern is not covered here, reach out through email, live chat or a formal written request — our support section above sets out the expected response times.

Yes, where access is permitted under local law. Our terms apply to every account on this platform regardless of which state you are in, provided participation is lawful under the rules of your region.

We collect your name, contact details, date of birth and, when you add a payment method, references for that method such as a UPI ID or Paytm number. We also log session and device data during use.

We retain your records for the legally required period after closure — the exact duration depends on applicable law. Once that window passes, we permanently delete or anonymise the data and cease all processing.

Send a data access request to our support email address, including your registered email and a copy of your identity document. We process verified requests within 30 calendar days of receiving all required details.

Yes, where deletion is permitted under applicable law. Submit a written deletion request through our support email. We review each request against our retention obligations and confirm the outcome within 30 days.

No. Payment details — whether submitted through UPI, Paytm or PhonePe — are used exclusively to process your transaction. We do not pass payment data to advertisers, data brokers or any external marketing service.

Raise a formal dispute via our support email, including your account details and the specific decision you are challenging. We log every dispute with a reference number and respond with our finding within 48 hours.

Your Rights and Our Legal Commitments

How to Contact Us About Legal Matters

Data, Security and Your Account Rights

Data Encryption

Cookie Control

Account Security

Data Retention Schedule

Your Data Rights

Dispute and Complaints

Common Questions About Our Terms and Your Data

01 Do indiluck's legal terms apply to me if I am based in India?

02 What personal data does indiluck collect when I register?

03 How long does indiluck keep my personal data after I close my account?

04 How do I get a copy of the data held on my account?

05 Can I ask indiluck to delete my personal data?

06 Are my UPI or PhonePe payment details shared with any third party?

07 What should I do if I disagree with a decision made on my account?

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